Case Study

MicroSale

Web Application | Mobile App

About MicroSale

MicroSale provides point-of-sale (POS) software for restaurants and
hospitality businesses

Its solution combines a Windows-based system with cloud reporting capabilities. It offers various features, including tableside ordering, online ordering, gift card and loyalty programs, and kitchen video systems. MicroSale integrates with multiple payment processors, devices, and restaurant management tools to provide customized POS solutions.

The project focused on enhancing MicroSale's web reporting portal and smartphone apps, as well as consolidating their Enterprise SQL databases for improved usability and performance. The goal was to provide their clients with a more streamlined and efficient way to access and analyze their business data.

Client Challenges

The client, MicroSale, sought to provide its customers with a powerful and accessible reporting and analytics solution. Their challenges included:

1

Data Accessibility

Making complex data readily available and understandable to users with varying levels of technical expertise.

2

Real-time Insights

Providing real-time access to business performance data.

3

Mobile Accessibility

Enabling users to access critical data and reports on the go.

4

User Experience

Creating intuitive and user-friendly web and mobile applications that simplify data analysis.

5

Scalability and Performance

Ensuring the platform could handle large volumes of data and a growing user base.

6

Integration

Seamlessly integrating with various data sources and existing systems.

Project Scope

The project scope encompassed the design, development, and deployment of the web and mobile applications for the MicroSale reporting and analytics platform. This included:

Requirements Gathering
and Analysis

Understanding user needs and defining the features and functionalities of the applications.

UI/UX Design

Creating intuitive and visually appealing interfaces for both web and mobile platforms.

Web Application Development

Building a robust and scalable web application for data analysis and reporting.

Mobile Application Development

Developing cross-platform mobile applications for iOS and Android, providing access to key metrics and reports.

API Development and Integration

Developing a secure and reliable API to connect the applications to the backend data processing and analytics engine.

Testing and Quality Assurance

Conducting thorough testing to ensure the quality and stability of the applications.

Solutions We Provided

Rudra Innovative delivered a comprehensive solution that addressed the client's challenges and provided a powerful reporting and analytics platform:

01

Intuitive Web Application

We developed a user-friendly web application with interactive dashboards, customizable reports, and data visualization tools. This application allows users to:

Access real-time data and key performance indicators (KPIs).
Create and customize reports based on their specific needs.
Visualize data through charts, graphs, and other interactive elements.
Drill down into data for deeper analysis.
Export reports in various formats.

02

Mobile Applications for On-the-Go Access

We created cross-platform mobile applications for iOS and Android, allowing users to:

Monitor key metrics and performance indicators from anywhere.
Receive alerts and notifications about important data changes.
Access and share reports on their mobile devices.

03

Seamless Data Integration

We integrated the applications with the MicroSale backend system, ensuring seamless data flow and real-time updates.

04

Robust API

We developed a secure and scalable API to connect the web and mobile applications to the data processing and analytics engine.

05

User-Centric Design

We focused on creating a user-friendly experience, with intuitive navigation, clear data visualizations, and easy-to-use tools.